What our customers say
A self build housing project is usually a very stressful event, there are a thousand and one different things you have to deal with and make decisions on. Most companies you have to deal with are just wanting to sell you something and have no interest in how it is installed or if you are happy with the performance of their product. However, having chosen to install under floor heating we shopped around, we looked on line and did some homework. A friend recommended Optimum so we went and gave them a try. This was the best move we made over the whole build. From start to finish the boys were absolutely professional, extremely helpful, genuinely interested in providing the best system for the house, they respected the fact we were on a tight budget and never tried to sell us anything superfluous to the job, but did highlight the benefits of all things we should have. Communication was first class, the design was clear and easy to understand, whenever there was doubt we rang them and they were always pleased to help. The product is of a high standard, we installed it ourselves using the cad drawings Optimum provided, they even laminated a copy understanding it was going to a building site. After we had installed the system, we had an issue with the water circulating, Rory was kind enough to make a site visit and put right our mistake. We are delighted with our new home and the under floor heating is brilliant. We thoroughly recommend Optimum to anyone looking to install this type of heating system, you receive excellent service, a fantastic product for a very reasonable price.
A fast and efficient service with excellent follow up.
I am very happy with the optimum system and the icon controls are great. Customer Service and support from Optimum was also first class and I have no hesitation in recommending them.
From the outset Optimum UFH have offered a professional and friendly service. They were very flexible and easy to work with and nothing seemed to be too much bother. I would definitely recommend them and indeed, have already done so to a friend whom I know to be building a new house shortly. Many thanks Rory and the team.